Our Diagnosis and Consultation service offers a thorough assessment of your 3D printer to identify any issues and provide a detailed report with recommended solutions. The diagnosis fee is a one-time charge assessed only if no other services are used during the initial service appointment. After the first diagnosis, all subsequent diagnoses for the same printer are free. If repairs are conducted after the initial diagnosis, the diagnosis fee will be applied towards the repair costs, ensuring transparent and fair pricing.

Our Repair Services cover both FDM and SLA/MSLA 3D printers, addressing a wide range of issues to ensure your printer operates at peak performance. For FDM printers, we handle replacing faulty parts, calibrating and testing for accurate prints, resolving filament jams and extrusion problems, diagnosing and troubleshooting error codes and firmware issues, and fixing mechanical failures. For SLA/MSLA printers, our expertise includes repairing or replacing critical components such as lasers and resin tanks, cleaning up resin leaks, replacing LCD screens for MSLA printers, and addressing laser malfunctions. We ensure all repairs use high-quality OEM parts to restore your printer to its optimal condition, providing thorough maintenance and precise calibration for both technologies.

Our Installation and Setup service is designed to get your new 3D printer up and running smoothly. For FDM printers, we handle assembly, bed leveling, and initial filament loading. For SLA printers, we manage the setup of the resin tank, calibration of the laser, and initial resin filling. Our goal is to ensure that both types of printers are correctly configured and ready for your projects, minimizing setup time and maximizing productivity.

Regular Maintenance and Calibration are crucial for both FDM and SLA 3D printers to ensure consistent print quality and longevity. For FDM printers, this includes cleaning the nozzle, lubricating moving parts, and recalibrating the bed and extruder. For SLA printers, we clean the resin tank, check the laser alignment, and recalibrate the build platform. These preventative measures help avoid future issues and keep your printer operating efficiently

Our Training Sessions are designed to help you get the most out of your FDM or SLA 3D printer. We offer hands-on training that covers basic operation, maintenance, and troubleshooting techniques. For FDM printers, this includes filament handling, bed leveling, and software settings. For SLA printers, we cover resin handling, post-processing steps, and maintaining the resin tank. Our training ensures that you feel confident in operating and maintaining your printer.

Our Emergency Services provide rapid response and repair for urgent issues with your FDM or SLA 3D printer. For FDM printers, we address critical problems such as filament jams, nozzle clogs, and mechanical failures. For SLA printers, we handle urgent repairs like laser malfunctions, resin spills, and tank issues. Our priority is to minimize your downtime and get your printer back in working order as quickly as possible.